FAQs

1. For its authenticity and purity, how do I know if the marble is from Makrana?

Shwet guarantees the authenticity and purity of its marble. Each piece is sourced from our own mines in Makrana.

Our marble is tested by CDOS (Centre for Development of Stones) which is the apex body for developing, promoting and supporting dimensional stone industry in India. Promoted by the Government of Rajasthan and RIICO, CDOS’ stone testing laboratory is certified by ISO (International Organization for Standardization) and accredited by NABL (National Accreditation Board for Testing and Calibration Laboratories). Kindly reach out to us in case you need a copy of the certification.

Also, with each order, we send a piece of marble from the same lot just in case you’d like to verify the authenticity on your end.

2. How do you address quality control during the manufacturing process?

In order to maintain the highest standards, all our temples are quality checked and tested right from the sourcing stage. Moreover, our manufacturing process includes stringent quality control measures at several stages. Experienced craftsmen and modern tools work in tandem to ensure each Shwet home temple meets our quality benchmarks. So, we’re confident that 99% of the time, your piece will be exactly as you imagined it.

3. What steps are taken to prevent damage to the home temple during transit?

Our robust packaging process and partnerships with best of class shipping partners safeguards your home temple during transit. Our packaging is designed to absorb shocks and prevent damage, ensuring your purchase arrives in pristine condition.

4. Do Shwet home temples come with a Warranty?

Your item was created using the highest quality materials. We hope you never have a problem with your Shwet temple. And we’ve done everything we can to ensure that you’ll enjoy it for many years to come.

And just as we want our temples to be the best you can find, we want our promise to you to be equally superior. That’s why we offer a 3 year warranty for all our products. Please refer to our terms and conditions for more details on our warranty.

1. What is your design process?

Our designing process at Shwet is meticulous and research based. Each new design undergoes a development phase that typically spans 2-3 months, from inception to the design stage.

2. How often do you release new designs?

We are committed to launching six unique designs every year, ensuring a diverse and innovative collection for our customers. Our focus is on creating home temples that are not only aesthetically pleasing but also rooted in thoughtful design principles and functionality.

3. Tell me more about how your designs are inspired by the Shilpashastras?

Shwet's designs are deeply rooted in the principles outlined in the Shilpashastras, ancient Indian texts that encompass a broad spectrum of artistic and architectural knowledge:

  1. 1. Architectural Precision : The text provides detailed guidelines on proportions, measurements, and architectural principles. We incorporate these precise guidelines into our designs, ensuring a harmonious balance of form and function.
  2. 2. Symbolic Representations : Just like the Shilpashastras often include symbolic representations, we integrate meaningful motifs and symbols into our designs. This adds layers of cultural depth and significance, turning each piece into more than just a visual creation.
  3. 3. Cultural Heritage : Shilpashastras are deeply connected to India's cultural heritage. By drawing inspiration from these ancient texts, our designs become a celebration of this rich cultural legacy. Each creation tells a story that transcends time, connecting contemporary aesthetics with traditional values.
  4. 4. Craftsmanship and Materials : Shilpashastras provide insights into craftsmanship and material selection. We pay meticulous attention to these aspects, combining traditional materials with modern innovations to create designs that are both rooted in tradition and relevant to contemporary sensibilities.

1. Are there any standard designs to choose from?

Yes, Shwet offers 15 classic designs crafted by our master artisans. Styles range from traditional to contemporary, and include the most revered symbols of the faith. For more details, click:

2. Are these standard designs ready to be shipped?

No, these standard designs are not ready to be shipped immediately as all our orders generally come with a request for personalization. However, if there are no design discussions involved, order processing of standard designs can be expedited.

3. Can I customize the dimensions of a Shwet home temple to fit a specific space in my living area?

Yes, Shwet provides customization options, allowing you to tailor the dimensions of your home temple to suit your specific living area. Adjusting the measurements guarantees a precise fit in any nook or alcove, enabling a particular part of the home to be transformed into a beautiful puja space. Nuanced modifications to the design can add emphasis to a cherished deity or symbol. To know more, click here.

4. What customisation options do you provide?

Shwet offers customization options for back panels, wooden bases, and more, ensuring your home temple reflects your personal preferences. Click here to know more.

5. How much time does it take for me to receive a Standard or Customized order?

Depending on the model size and the level of customisation required, we generally take anywhere between 6 to 12 weeks from order finalization to delivery. We keep our customers updated about the developments throughout their buying journey.

Please note that delivery timelines also depend on your location and chosen shipping method.

1. What is the difference between customized & bespoke designs?

Customization allows you to personalize existing designs, while bespoke designs involve creating a unique, tailor-made temple from scratch. A bespoke design ensures that every detail works in tandem with your exact specifications.

2. What is the process of getting a bespoke design?

Shwet can also create a completely bespoke design, working to your exact specifications. Click on Contact Us to initiate the process Please mention your asl under the “Nature of Enquiry” section.

Once we hear from you, our team will guide you through creating a one-of-a-kind Shwet home temple. Using ancient knowledge and advanced technology, the team will create a set of designs, which then can be discussed and finalized.

3. How much time does it take for me to receive a bespoke order?

Depending on the model size, level of customisation and design iterations, we generally take anywhere between 8 to 12 weeks from order finalization to delivery. We keep our customers updated about the developments throughout their buying journey.

Please note that delivery timelines also depend on your location and chosen shipping method.

1. Which marble do you use and why is it so special?

We use Makrana marble for all our designs. To know why it is distinct and preferred worldover by artisans, click

2. Are the designs and carvings on Shwet home temples handcrafted, and by whom?

Yes, the designs and carvings on Shwet home temples are handcrafted by our master artisans – the Ustaji. While we utilize some machinery/tools for efficiency, the finer tasks are predominantly done by skilled craftsmen, ensuring a meticulous and artisanal touch to each piece.

3. What are the payment terms for orders?

Payment for home temples is 50% in advance, with the remaining 50% due at the time of dispatch.

4. Can such heavy items be easily packed and safely shipped?

Yes, shipping heavy items like Shwet home temples is safe and well-established in the industry. The global supply chain is equipped to handle such movements, and major players, including furniture manufacturers, routinely ship heavy items with established safety protocols. Rest assured, our shipping process follows industry best practices to ensure the secure and reliable delivery of your purchase.

1. Which locations do you deliver to? Do you offer international shipping?

We ship both in India as well as internationally. Deliveries can be made to all locations which are serviceable by prominent global logistics players.

2. What is your mode of shipment?

We ship primarily through air freight as it ensures best cargo handling practices. But sea route (international)/ urface transport (India) options are available upon request.

3. What is the typical lead time for dispatching a home temple after placing an order, and how long does delivery take?

The lead time varies, but typically, your Shwet home temple will be delivered anywhere between 6 to 12 weeks from order finalization. We keep our customers updated about the developments throughout their buying journey

4. How can I track the status of my Shwet home temple delivery?

You can track your order through our provided tracking information. For any assistance, contact our customer support.

1. What should I do if I receive a damaged product?

In case you receive a damaged component/s, please reach out to us immediately, share the pictures and we will take it up with the shipping company. We will also immediately initiate the replacement process and ship the component/s at the earliest.

2. Do you accept returns?

No, but replacement of a damaged component/s is possible. For more details, kindly refer our Returns Policy.

1. Is assembly required for Shwet home temples?

While few of our models (small designs) can be preassembled, most of our models will require on-site assembling

2. Do you provide assembly services/instructions?

Domestic Orders : On-site installation facility is available at an additional cost.

International Orders: Shwet provides pre-recorded video instructions and unique name-tagged components for a seamless installation process. For international orders, local stonemason assistance is recommended. If required (on special request), live video assistance can be given to the local stonemasons who will help you with the assembling.

3. How do I ensure that the marble retains its purity and sheen over time?

Shwet recommends gentle cleaning with a soft cloth and mild cleaning agents. Avoid abrasive materials to maintain the purity and sheen of the marble.

4. Are there any specific recommendations for protecting the home temple from environmental factors?

One of the best features of Makrana marble is its robustness. Even regular dusting and care will preserve the natural beauty of the temple.

5. Are there any specific cleaning products or methods recommended for Makrana marble?

Use mild cleaning agents and a soft cloth for cleaning Makrana marble. Avoid harsh chemicals to protect the marble's integrity.

6. What should I do if I notice any chips or minor damages to my Shwet home temple?

Contact us immediately if you observe any damages, and we will guide you on the necessary steps for resolution.

1. What is MAWS?

MAWS or the Makrana Artisan Welfare Society is for our artisans. Each purchase you make with us contributes to the fund. We donate 3% of every order amount with our brands – Shwet & Ustaji – to MAWS.

2. How is the MAWS fund utilized?

The Makrana Artisan Welfare Society (MAWS) provides assistance to our artisans and their families. Through MAWS, we offer support to artisans, covering a range of needs from education and training to weddings and health check-ups.

1. Can I move my Shwet home temple to a different location within my home, and if so, are there any guidelines for doing so?

Yes, you can relocate your Shwet home temple. Reach out to us to ensure a smooth and careful transition within your home/to other locations.

2. Do you manufacture any other product?

Our master artisans play an essential role in making the temples at Shwet. So, to honor their craftsmanship, we started an initiative called Ustaji. Through this, we offer a range of intricate marble handicrafts, which you can view here

We also have a sculpting brand – Qissa. Through this, we offer works of art, hand-made to order. To know more visit

3. Can I request a home inspection or consultation to ensure the suitability of a Shwet home temple for my space?

While we don't offer home inspections, our customer support is available to address any queries. Feel free to contact us for personalized guidance on selecting the perfect Shwet home temple for your space.